Based in Eastbourne, East Sussex · Working with businesses across the UK and Europe
CASE STUDY

River ODP

Building a Brand, Ecommerce Platform & Search Presence from the Ground Up

A comprehensive website and brand identity project for River.ODP, including logo design, printed materials, business cards and a detailed company brochure.
CLIENT

River ODP Ltd

INDUSTRY

Construction & Home Improvement

LOCATION

Hailsham / East Sussex

PARTNERSHIP

2021 - Present

PLATFORM

WordPress
WooCommerce

01 / THE PARTNERSHIP

Building the Digital Foundation Alongside the Business

Our partnership with River ODP began in 2021, at an early stage in the development of both the business and its identity.

Rather than starting with an established brand and an existing digital platform, KAIA Design was involved in creating many of the foundations from the beginning – from the River ODP logo and visual identity to its website, printed communication and growing online presence.

As River developed, its services, team and marketing requirements developed with it. The website needed to evolve from an initial concept into a dedicated platform capable of supporting an increasingly broad construction and home improvement business.

This created a project in which brand identity, web design and development, ecommerce architecture, SEO, content structure and ongoing website care could grow together rather than being treated as separate pieces of work.

2021 - Present

Long-term creative
& digital partnership

2 website versions

From early concept
to a dedicated River platform

Built from scratch

Logo, visual identity, web & print

02 / BRAND IDENTITY & PRINT

One identity Across Web, Print and the Real World

The River ODP identity was developed alongside the business itself. KAIA Design created the original logo and visual direction, establishing the foundations of a brand that continues to represent River today.

The identity was then carried beyond the website into a broad range of physical and marketing applications, helping create a consistent presence wherever customers encountered the company.

Our work has included a company brochure, business cards, letterhead, site boards, banners, branded clothing, vehicle graphics and a presentation folder concept, alongside ongoing graphic support for the business.

03 / WEB & ECOMMERCE DEVELOPMENT

From a Service Website to a Product-Led Digital Platform

The current River ODP website is the second major version of the project, evolving from an early concept into a dedicated digital platform built around the growing needs of the business.

As River expanded, the website needed to support much more than traditional service content. We developed the platform on WordPress and WooCommerce, combining an extensive service architecture with a structured product catalogue covering windows, doors and other configurable products.

Individual WooCommerce product pages provide detailed product information, available configurations and related options, while allowing customers to customise products and request a tailored quotation.

The commercial model has evolved over time. While parts of the platform were originally developed around more conventional online pricing, River later moved towards a quotation-led ecommerce approach. The underlying WooCommerce architecture, product relationships and customisation functionality remain in place.

Alongside the product catalogue, the website supports multiple service areas, detailed project content, galleries, specialist landing pages and interactive tools – creating a scalable platform that can continue to evolve with the business.

2021

Early concept

Brand & initial website

VERSION 02

Dedicated platform

Focused on River ODP

TODAY

Continuous development

Content, tools & ongoing care

Early website concept

First Simple Version of River ODP website

Current River ODP platform

Second and current River ODP website
04 / INTERACTIVE PRODUCT EXPERIENCE

Making Complex Products Easier to Explore

Some of River ODP’s products involve a large number of choices – from materials and dimensions to styles, colours, glazing and finishing options.

To make this process easier for customers, we integrated and extensively configured specialist third-party technology within the platform, creating interactive tools for windows, patio doors and conservatories.

The underlying configurator technology was externally developed, while KAIA Design handled its visual integration, platform configuration, product options, imagery, colours and supporting assets to adapt the system to River ODP’s requirements.

Together with the WooCommerce product catalogue and quotation system, these tools create a more useful customer journey – allowing visitors to explore possibilities online before moving into a more detailed consultation and quotation process.

Choose → Configure → Visualise → Enquire

River ODP WooCommerce product customiser allowing customers to configure products and request a quotation.
05 / SEO & SEARCH VISIBILITY

From a New Domain to Sustained Organic Visibility

SEO was built into the River ODP website from the beginning. With a new domain, a new brand and no inherited search authority, organic visibility had to be created progressively from the ground up.

Our work combined technical SEO, website architecture, keyword research, service-page development, Local SEO, product optimisation and internal linking, while the website continued to expand around the areas of the business River wanted to develop.

The result is a broad search footprint spanning commercial service searches, local intent, specialist content and product-related queries across the UK market.

666K+

Google Search impressions
Latest 12 months

597K+

UK search impressions
Latest 12 months

103

Top 3 queries*

213

Top 10 queries*

48K+

Impressions for “orangery extension”
Avg. position 2.97

* Top 3 and Top 10 figures refer to the 1,000 search queries included in the Google Search Console export.

ECOMMERCE SEARCH VISIBILITY

Product Visibility Beyond Standard Organic Search

The WooCommerce structure created an additional layer of search visibility beyond River ODP’s traditional service pages.

During the latest 12-month Google Search Console period, River’s Merchant Listings generated 618 organic clicks with an average position of 3.53. Product snippets generated more than 147,000 search impressions, showing that Google’s search systems recognise and surface the website’s product architecture across multiple search experiences.

In the latest three-month period, Merchant Listings achieved an average Google position of 2.00, demonstrating the continuing visibility of River’s ecommerce catalogue even as the commercial model has evolved towards quotation-led enquiries.

618
Merchant Listing clicks
147K+
Product snippet impressions
2.00
Avg. Merchant Listings position
HIGH-INTENT SEARCH VISIBILITY

Strong organic positions across commercially relevant searches

Organic visibility becomes most valuable when a website appears for searches closely connected with the services potential customers are actively researching.

River ODP has developed strong average Google positions across a range of competitive and high-intent searches, demonstrating the value of combining SEO strategy, content structure and dedicated landing pages.

orangery extension

Avg. position 2.97

patio builders in East Sussex

Avg. position 1.16

aluminium sliding doors

Avg. position 2.90

wooden sash windows price list

Avg. position 1.89

bi folding doors external

Avg. position 1.29

LONG-TERM SEO VALUE

A Search Foundation That Continues to Work

The most intensive phase of SEO development established a strong technical, structural and content foundation for the website.

As River’s wider marketing activity expanded into additional channels, the site continued to benefit from the search architecture already in place. Strong rankings remain visible today, showing the long-term value of building SEO into the platform rather than treating it as a short-term campaign.

In the latest three-month Search Console period, “orangery extension” maintained an average position of 2.84, demonstrating the continuing value of the search foundation developed over previous years.

2.84
Avg. position “orangery extension”
06 / AI SEARCH VISIBILITY

From Organic Search to AI Discovery

River ODP’s search presence now extends beyond traditional organic results. The website is also being surfaced across Google AI Mode for commercially relevant local and service-based searches.

Recent examples include AI-generated results for natural swimming pools, swimming pond builders, water feature contractors and orangery construction companies in East Sussex, where River ODP is identified as a relevant local specialist, recommended business or supporting source.

This visibility reflects the wider search foundation developed across the website – combining technical SEO, structured service content, local relevance, project evidence, product information, customer reviews and strong topical coverage.

Rather than optimising only for individual keywords, the website creates clear relationships between services, expertise, locations, projects and customer questions. This helps traditional search engines and emerging AI-powered discovery systems better understand who the business is, what it does and where it operates.

07 / WEBSITE CARE & SUPPORT

Supporting the Platform Beyond Launch

Launching the website was never the end of the River ODP project. KAIA Design continues to provide ongoing website care, technical support, content development, ecommerce support and graphic design as the platform and the wider business evolve.

River now works with a broader marketing team across different channels, while KAIA remains closely involved with the website and visual side of the brand. Years of working with the platform give us a detailed understanding of its structure, history and technical requirements.

08 / PROJECT EVOLUTION

A Platform That Keeps Evolving

2021

Brand & Early Concept

Identity and first website direction

VERSION 02

Dedicated River Platform

WordPress & WooCommerce architecture

SEO DEVELOPMENT

Search Visibility

Technical SEO, content & Local SEO

 

ECOMMERCE & TOOLS

Digital Experience

Catalogue, quotations & configurators

2026 +

Ongoing Partnership

Website care, design and continued development

09 / PROJECT GALLERY

One Brand Across Every Touchpoint

From the first logo concepts to the current WordPress and WooCommerce platform, search presence, product experience and physical marketing materials, River ODP has developed through years of connected brand, web and digital work.

10 / ONGOING PARTNERSHIP

More than a website. A long-term digital partnership.

River ODP is a strong example of how we approach long-term digital projects at KAIA Design. The work did not end with a logo, a website launch or an SEO campaign.

Since 2021, the project has grown across brand identity, web design and development, WooCommerce, SEO and search visibility, interactive product tools, print design and ongoing website management.

The platform now combines service content, ecommerce architecture, specialist resources, quotation-led product journeys and growing visibility across both traditional and AI-powered search.

As the business continues to evolve, KAIA Design remains part of its wider team – providing the digital continuity, website knowledge and creative support built through years of close collaboration.